Problem: Student’s Canvas account is suddenly in a different language, and changing the language in settings on the iPad does reverts back to the wrong language.

Note: The student can fix this themself, but will need someone to do the same steps on a device that is in their language so that they know where to click in the foreign language

1. From a browser, log into Canvas, Click on Account (upper left), Click on Settings, Click Edit Settings (on the left, or at the bottom), and change the language to the correct language. (note: it might be easier to do this for the student as an administrator).
2. If the student is using the Canvas Student app, go to the application settings, change the language there, and tell it to reload the cache. Restart the app.